Jackson Computer Solutions
01684 342342

Remote Support

Step 1 - Download and run the remote support application below

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By downloading and running Supremo Remote you are agreeing to their licence agreement avaliable at: http://www.supremocontrol.com/eula-en/

Download instructions

Depending on your internet browser you will have different options, please click on the relevant link below for instructions

Instructions for Mozilla Firefox users

Instructions for Internet Explorer, Edge and Google Chrome users

Internet Explorer, Edge and Google Chrome users

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IE, Edge and Google Chrome: Will display a run option at the bottom of the screen

Internet Explorer

Edge

Google Chrome

You will then be prompted by a "User Account Control" window asking "Do you want to allow this app to make changes to your PC?" Please press "Yes"

If you are running this application for the first time you may be prompted by a "Welcom to Supremo" screen please ensure the "Run Supremo" option is selected and then click "Accept"

You should now have window titled "Supremo" with a ID and password please supply these when prompted

Step 2 - Call Jackson Computer Solutions on 01684 342342

Firefox Users

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If you use Firefox you will only have the option to "Save File", please follow the steps below

Click "Save File"

Once the download is complete you will see a blue downwards facing arrow in the top right corner of the Firefox window, click on that

This will show the remote.exe download, click on remote.exe

This will display a security warning as the file is a executable downloaded from the internet, please press "Run"

You will then be prompted by a "User Account Control" window asking "Do you want to allow this app to make changes to your PC?" Please press "Yes"

If you are running this application for the first time you may be prompted by a "Welcom to Supremo" screen please ensure the "Run Supremo" option is selected and then click "Accept"

You should now have window titled "Supremo" with a ID and password please supply these when prompted

Step 2 - Call Jackson Computer Solutions on 01684 342342