JCS Support packages are only available to customers within 10 miles of Tewkesbury
12 month phone and remote support for home users, to give you the confidence to use your computer and not be afraid of it. All packages include Avast CloudCare AntiVirus for added peace of mind
Our support packages are designed to give you the confidence to use your computer and not be afraid of doing something wrong or breaking it
So whether your printer has stopped working, you want to change the screen size (resolution) on your laptop or you just want to know how to do something on Microsoft Word . Just give us a call and we can either talk you through it or if need be connect to your computer and do it for you.
Unfortunately not all problems can be solved remotely so if your computer needs a repair you'll benefit from exclusive discounts.
Not sure what remote support is?
Remote support is the ability to connect to your computer via the internet and resolve issues there and then. No need to arrange a visit. So when you have a issue or problem you cannot fix we can remote connect and fix it for you.
Our support packages use Avast's CloudCare remote management platform, which enables us to provide secure and affordable support for you. In combination with Supremo Remote Control by Nanosystems S.r.l., which is a remote support application.
All support packages come with 12 months:
What is Avast CloudCare AntiVirus?
Avast CloudCare AntiVirus is a cloud based managed anti virus solution. Avast CloudCare AntiVirus uses Avast Business Antivirus to offer business grade antivirus protection. Please see there website for the latest information on features Click here.
JCS Support £59.99
Includes 1 hour support allowance and we will email you a link to download and install the software yourself
JCS Support Plus £109.99
Includes 3 hours support allowance + we will install Avast (Formely AVG) CloudCare AntiVirus on your computer in your home for you, while we are there we will give your computer a clean and make sure all the vents are clear
Additional support avaliable for just £25 per hour
Got more than 1 computer?
Add them to your support package for just:
£5.00 per additional computer (excludes Anti-virus)
£25.00 per additional computer (includes Anti-virus)
Operating system supported by JCS Support packages:
Minimum & Recommended Hardware Requirements:
If you are interested please contact Jackson Computer Solutions on 01684 342342